Frequently asked questions before your first B2B transaction
We have collected the key information that most often comes up at the beginning of a conversation about stock, pricing, documentation, transport and after-sales support.
Transaction details are confirmed individually.
Four pieces of information are enough to start the conversation.
Category or model
Provide the brand, category or specific model. If you have a product number, EAN or part number, include it in your enquiry.
Expected volume
Tell us whether you need a single lot, a larger stock purchase or regular supply. This helps us choose the right pricing approach.
Target market
Specify the country or region where the goods will be sold or delivered. This matters for documentation, logistics and offer verification.
Purchasing priority
Tell us what matters most: timing, availability, a specific variant, delivery method or price level. We can clarify the rest together.
Offer and availability
Basic questions about how current stock works, what can be sourced and how to interpret the status of a specific lot.
Ask for details→Is the offer fixed, or does it change with the market?
Wholesale electronics availability changes with current stock, specific lots and sources. The website therefore presents the main offer areas, while exact models, quantities and availability are confirmed at the enquiry stage.
Which product categories can I buy from you?
We focus on electronics and equipment for B2B channels, including laptops and workstations, monitors and peripherals, office solutions and selected consumer electronics, appliances and smart products. The exact range depends on current availability.
Do you work only with the brands shown on the website?
We do not treat the brands shown on the website as a closed catalogue. If you are looking for a specific manufacturer or model, send us an enquiry and we will check whether we can source it at that time.
Is the equipment you offer always factory-new?
Product status depends on the specific lot. B2B stock may include new goods, Renew programs, refurbished equipment or other clearly defined grades. Before purchasing, always confirm the status, source and terms of the lot.
Can I receive additional information about a specific lot?
We provide such information individually depending on the stock and data available at source. If you need specific parameters, markings, photos, model numbers or condition information, include those requirements in your enquiry.
Pricing and starting cooperation
At the beginning, the requirement, volume and destination are most important. Specific terms are established for an actual enquiry.
Ask for details→Who is the eyayt.com offer intended for?
The offer is designed for business customers, including resellers, brokers, wholesalers, stores and procurement departments. If you are unsure whether our cooperation model fits your company, simply describe what you need.
How do I start working with you?
Send a short enquiry with your company name, category or model, expected volume and target market. Based on this, we can check the options and return with follow-up questions or a proposal.
What information should I provide to receive a quotation faster?
The most useful details are the brand or model, expected quantity, delivery country and required timing. If you have an EAN, part number or your own purchasing specification, attach it to the message.
Is there one minimum order quantity for all products?
We do not apply one universal threshold across the entire offer. Minimum quantity or value may depend on the product, source and specific lot, so we confirm it individually.
Can pricing be discussed for larger volumes?
In wholesale, pricing is usually linked to volume, current availability and market conditions. If you are planning a larger purchase, provide the target quantity and we will assess the terms for that enquiry.
Are payment terms always the same?
We do not publish one payment scheme for all transactions. Payment method and other commercial terms are confirmed before the order is executed so both parties have clear rules.
VAT, documentation and product status
The answers below are intentionally general. In international trade, details depend on the specific transaction and should always be confirmed individually.
Ask for details→Do you handle intra-Community transactions?
Yes. We work with business partners across the European market. The settlement method for a specific transaction depends on the status of the parties, delivery route and fulfillment of the relevant formal requirements.
Can EU VAT / intra-Community acquisition rules apply to B2B transactions?
Such settlement methods are part of trade within the European Union, but their application requires the relevant formal conditions to be met. We therefore verify tax status and documentation for each specific order.
What documents do I receive with a purchase?
The documentation depends on the transaction type, product, destination country and agreed delivery method. Before confirming the order, you can specify which documents are required on your side.
Does product origin matter in wholesale trade?
Yes. It may affect documentation, settlement, service support and the ability to redistribute the goods. For specific stock, it is therefore worth confirming the source and lot status before purchase.
Do laptops always have the same operating system and license type?
Do not assume one standard for every lot. Our offer may include devices with different configurations, including business Windows editions or standard macOS. Operating-system and license status are confirmed for the specific offer.
Do you work with companies outside Poland?
Yes. The eyayt.com business model is focused on B2B trade and international cooperation, particularly within Europe. Transaction, documentation and delivery details are agreed based on the destination.
Delivery, collection and after-sales support
Transport and after-sales support depend on the lot, destination, carrier and terms agreed before the order.
Ask for details→Can you arrange transport to the customer?
Depending on the transaction, we can arrange logistics support including delivery to a specified location. The exact scope, cost and timing are confirmed for the specific order.
Can I use my own freight forwarder or arrange collection through my own logistics?
This can be possible after collection terms are agreed. If you work with your own carrier or freight forwarder, mention it in your initial enquiry.
How long does delivery take?
There is no single delivery time for all orders. Timing depends on where the stock is located, lot size, destination and chosen transport method. We confirm the estimated time before execution.
Do you deliver outside Poland?
Yes. International cooperation and European logistics are part of our business model. For each destination, we check available transport solutions and documentation requirements.
What should I do if damage or a discrepancy is visible when the shipment is received?
Document the condition of the shipment as quickly as possible and report the discrepancy according to the agreed procedure. The next steps depend on the type of damage, carrier and terms of the specific transaction.
How do warranty and RMA work in B2B?
Service terms may differ depending on the brand, source, product grade and specific lot. Before purchase, confirm whether the manufacturer warranty, distributor procedure or another agreed service model applies.
Can you help with a claim concerning a specific lot?
Such cases are always reviewed based on the documents and terms of the specific transaction. If the issue concerns purchased stock, contact us with the relevant document number and a description of the situation.
Do you have a question about specific stock?
Tell us what you need, the required quantity and target market. We will check the current options and respond in the context of your specific enquiry.